Briefcase
Saturday, February 24, 2007
New vice president
Karen Cope, general manager of Maplewood Memorial Lawn Cemetery in Emporia, was recently elected vice president of the Kansas Cemetery Association. Cope was elected by the group’s board of directors, which noted her “exceotional background in cemetery and funeral management.”
Elected to board
Steven S. Brosemer of Emporia has been elected to the board of directors of the Kansas Society of Land Surveyors. Brosemer will serve a three-year term on the board.
The society was formed in 1957 to promote the welfare of Kansas surveyors and to foster high standards of prefessional ethics and practice.
Joins firm
Emporia State University graduate Brandy Shepherd has been hired as a staff accountant by BKD, and accounting firm with offices in Kansas, Arkansas, Colorado, Illinois, Indiana, Kentucky, Missouri, Nebraska, Ohio, Oklahoma and Texas.
Shepherd, an Olpe native and graduate of Olpe High School, will work at the firm’s office in Wichita.
Named to council
Terry Lambert, chief executive officer of Newman Regional Health, has been appointed to one of the advisory councils being formed by the Kansas Health Policy Authority.
The organization formed purchaser, consumer and provider councils to give advise and make recommendations about health policy in the state. Lambert will serve on the provider council.
Appointments were announced Tuesday at the authority’s board meeting. Forty-one people were chosen to serve on the councils. The authority received nearly 140 applications and nominations.
Customer rights
NEW YORK — JetBlue Airways introduced a customer bill of rights this week that promises vouchers to fliers who experience delays, hoping the move wins back passengers after an operational meltdown damaged its brand and stock price.
Founder and chief executive David Neeleman described the crisis as “a huge bump in the road” but said JetBlue would move past it. He said he had no intention of resigning in the wake of the worst corporate mess in the airline’s 7-year history. JetBlue’s shares fell 66 cents, or 4.87 percent, to close at $12.90 on the Nasdaq Stock Market Tuesday.
JetBlue said the first step in getting people to fly on the airline again was its introduction of a new customer bill of rights.
Under the bill, if JetBlue cancels a flight within 12 hours of its departure because of problems within its control, customers can ask for a full refund, a credit or a voucher. If the airline delays a flight in a situation within its control, passengers would receive vouchers ranging from $25 to the full amount of a round-trip ticket, depending on the length of the delay.